Frequently Asked Questions


What is Web Hosting?

Also known as shared or virtual hosting, these are a form of web hosting should suffice for most everyone.

Virtual hosting simple refers to the fact that your site is on one server, and that this server hosts multiple sites. You are virtually shared - your site will not be the only one on this specific server.

Very few sites would actually need the power of a dedicated vps, so this option provides to be a reliable and cost effective solution.


Do I need a domain name?

If you are using your hosting plan to host a public web site, you will need a domain name. View Domain Name Pricing or Register a New Domain.


How much data transfer will I need?

You can figure out how much data transfer you will require by estimating your average page size include images, flash elements, javascript and other assets then multiplying it by the number of page views you expect to have in a month.  For example: with an average page size of 50 KB, and around 2000 page views per day, you will transfer an average of 3 GB per month.  In this case, you should get a plan with 4 to 5 GB of data transfer limit per month, so you don't have to worry about overstepping your account's limit, which may cause extra per GB transfer charges.


Why would I need a dedicated IP?

For most people, a dedicated IP is not required. But for people that want to provide anonymous FTP or a website using SSL, a dedicated IP can make that easier.


What is your Domain Name Servers?

Below is Intelliwire's primary and secondary Domain Name Servers:

NS1.INTELLIWIRE.NET
NS2.INTELLIWIRE.NET

Click here, To learn how to change your domain's DNS records and point them to Intelliwire's domain name servers.


How can I use my account during the DNS propagation period?

You can use the IP address which is supplied in your welcome email for example your ftp server host name would be the IP: 64.191.166.26 rather than ftp.yourdomain.com to access your website before the domain is transfered over.


How do I upload my website to your servers to be hosted?

Using a FTP program and the information given to you at sign up via email or over the phone you be able to connect and upload your site to make it accessible to the world. If you do not have the necessary information you need please click here for assistances. If you need a FTP program Smart FTP, and Cute FTP are some of the best pieces of software out on the internet today. Please click on the names to visit there website for more details obtain there software.


How do I access my site's control panel for my website?

You can access your site's control panel for example by visiting: httlp://www.my-domain.com/admin


How do I track how many people visit my website?

There are a few things that need to be cleared in terms of terminology:

  • Hits - this simply refers to the number of  'elements' loaded on your site. If one page has five images in it, viewing that page once adds 6 hits (one page + five images).
  • Impressions - the number of times all the pages on your site are seen (also simply called pageviews). Impressions are sometimes referred to as 'hits' which can cause confusion.
  • Unique Impressions - the number of people that visited your site.

So to clarify, if I visit your website, look at two pages, and each page has 5 images on it, then your stats increase by one unique, two page views, and 12 hits.

Tracking on your site can be either done server-side or remotely. With server-side statistics, log files are used to generate visitor information.

Another option is Google Analytics, a free third-party web analytics software.


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